havas

18 January 2024

Havas invests in its CX network with the appointment of David Shulman as CEO

Shulman arrives from VML to lead a global network of more than 1,800

 

 

Havas announced today the appointment of David Shulman as CEO of its global CX network.  Shulman becomes the network’s inaugural CEO and will lead the more than 1,800-person group that sits across 26 Havas Villages, in more than 19 countries around the world, all operating in a fully integrated way as One Havas.

 

Shulman’s resume includes CEO of Omnicom Group’s Organic, President at Wunderman, and, most recently, Chief Experience Officer for VML. Shulman began his career on the client side in brand strategy at Jaguar. He will be based in New York and report to Donna Murphy, Global CEO of Havas Creative Network and Havas Health & You.

Shu Color

David Shulman

"

In today’s marketing landscape, CX has become intrinsic to business success. We are thrilled to welcome David to the Havas family. His leadership will further unify Havas’ existing brand partnerships and strengthen the network’s ability to better meet the business transformation needs of our clients.

Yannick Bolloré

Chairman and Global CEO, Havas

"

We’ve seen great momentum across our global client portfolio since aligning our CX agencies. With David at the helm of this new network, we’ll deliver increased brand value with even more meaningful experiences. David’s extensive digital transformation and strategy experience, both in and outside of the agency world, make him an ideal leader for this critical role.

Donna Murphy

Global CEO of Havas Creative Network and Havas Health & You

Since 2020, Havas has been integrating and aligning the CX capabilities of its specialty shops such as BETC Fullsix, Think Design (user experience) and Gate One (a digital and transformation consultancy) among others.  Under Shulman’s leadership, there will be the right structure and approach for CX to fully operate as a network to create meaningful experiences.  With the global CX market growing by approximately 11% year over year*, Havas will now be ideally positioned to capture a large portion of that market.

"

Customers are holding brands accountable to deliver on the promises they communicate. Havas’ strength in Creative, Health, and Media, matched with a powerful CX network, creates a unique formula to deliver meaningful experiences that help brands differentiate and win. I am thrilled to join such an outstanding team to drive growth for our agencies and the brands we serve.

David Shulman

CEO of Havas CX Network

Shulman joins with a strong team in place that includes Ol Janus, Global Chief Data Officer; Pat Thistlethwaite, Global Chief Growth Officer; Dennis Urbaniak, Global Chief Experience Officer; Umbar Shakir, MD Experience Consulting; Olivier Vigneaux, MD EMEA; Esteban Calvo, MD LatAm; Prashant Tekwani, Managing Partner India, as well as working closely with established CX leaders across the network.

 

*Source: Statista

For more information, please contact:

Charlotte Rambaud

Global Chief Communications Officer

+33664676627

charlotte.rambaud@havas.com

Kristin Calmes

Global Senior Communications Officer

+33157777713

kristin.calmes@havas.com

About Gate One

Gate One, part of the global communications group Havas, is a leading digital and business transformation consultancy focused on designing and delivering meaningful change for some of the world’s most interesting, innovative and influential organizations. They work closely with the C-suite and extended leadership teams across FTSE companies, private businesses and major government departments to conceive and deliver the big ideas that will transform their organizations. www.gateoneconsulting.com/ 

About Havas

Founded in 1835 in Paris, Havas is one of the world’s largest global communications networks, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model through its 70+ Havas Villages around the world, covering all communication activities. The teams of the three business units, Havas Creative Network, Havas Media Network and Havas Health & You, work together with agility and in perfect synergy to offer tailor-made, innovative solutions to clients that support them in their positive transformation. Havas is committed to building a diverse culture where everybody feels they belong and can be themselves and thrive. Havas integrated into Vivendi, a global leader in media, entertainment, and communications, in December 2017. Further information about Havas is available at www.havas.com.

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Havas invests in its CX network with the appointment of David Shulman as CEO

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